Ledger update on the CryptoBilis incident ⚠️
After 72 hours of investigation, Ledger confirms that only devices sold by the CryptoBilis reseller were affected. The number of cases is limited, and its systems and direct sales are not compromised.
This was not a hack of Ledger's systems or direct sales. It appears that devices sold by CryptoBilis were modified.
Key recommendations:
- Do not initialize unused devices purchased from CryptoBilis.
- If a device is already set up, move your funds to a new seed on a device purchased directly from Ledger.
- Contact official #Ledger support if you have any questions.
- Avoid buying hardware wallets from unauthorized resellers.
Ledger is working with the authorities and reminds users that it will never ask for their 24-word recovery phrase or contact them via DMs or phone calls.
After 72 hours of investigation, Ledger confirms that only devices sold by the CryptoBilis reseller were affected. The number of cases is limited, and its systems and direct sales are not compromised.
This was not a hack of Ledger's systems or direct sales. It appears that devices sold by CryptoBilis were modified.
Key recommendations:
- Do not initialize unused devices purchased from CryptoBilis.
- If a device is already set up, move your funds to a new seed on a device purchased directly from Ledger.
- Contact official #Ledger support if you have any questions.
- Avoid buying hardware wallets from unauthorized resellers.
Ledger is working with the authorities and reminds users that it will never ask for their 24-word recovery phrase or contact them via DMs or phone calls.