According to CNBC, Japanese convenience store chain 7-Eleven has no plans to abandon India after Reliance Retail shut all 31 of its outlets across the country at the end of September. The company said it still wants to serve Indian customers and is looking at options to expand its presence over the long term, while declining to comment on Reliance's decisions or the status of their agreement.

The closures followed 7-Eleven's 2021 partnership with Reliance Retail after an earlier pact with Future Retail was terminated. Future Retail had said in a regulatory filing that the deal ended mutually because it was unable to meet store-opening targets and franchise fee payments.

Analysts said the shutdowns point to a reset of 7-Eleven's India strategy rather than an exit. Sohrab Bararia, partner at Grant Thornton Bharat, said the move looks like a rethink of the current franchise arrangement, especially given losses under the existing model. 7-India Convenience Retail, a Reliance Retail subsidiary, reported a net loss of nearly 900 million rupees ($9.3 million) in the year ended March 2026 on revenue of around 920 million rupees, with losses widening from 52 million rupees in the year ended March 2022, according to Tracxn.