Key points
You can top up your account and withdraw tenge through four channels: Alatau City Bank, Freedom Bank, QazPost, and a Mastercard bank card.
Three out of four work without a commission. A 2% commission applies only to Mastercard cards—for both deposits and withdrawals.
With basic verification, there is a total limit of $1,000 equivalent per month on tenge transactions—this one limit applies to all channels.
To remove this restriction, you need to complete Verification Plus: a short survey; your status is updated in a couple of minutes.
Alatau City Bank provides the highest channel limits: up to 2 500 000 ₸ for deposits and up to 6 000 000 ₸ for withdrawals per transaction. Dollar deposits are only available through it.
What changed
Previously, tenge withdrawals were available via two channels. Now there are four, and they cover different scenarios: from small regular top-ups to withdrawing a large amount in a single operation.
This article replaces the previous guide: in addition to walking you through the steps, we cover all available channels, their limits, and verification levels so you can choose the best option before you start the operation.
First, about the verification level
This is the first thing to check: channel limits work only within the limit of your account.
On the local Binance Kazakhstan platform, there are special rules. With basic verification, tenge transactions are available up to $1 000 equivalent per month—at the current exchange rate that’s about 450 000 ₸.
Key point: this limit is shared across all channels. It isn’t split between Alatau City Bank, Freedom Bank, QazPost, and the card—switching between them won’t help you bypass it.
How to increase limits
The level increases within a few minutes and doesn’t require new documents.
Make sure basic verification has already been completed.
Go to the Verification Center in the app or on the website.
Tap the button offering to upgrade your status.
Complete a short survey: a test on crypto fundamentals and an investment-experience questionnaire.
If you pass successfully, your status is updated within a couple of minutes, and your limits increase right away.
All channels: comparison
Channel | Fee | Deposit, per transaction | Withdrawal, per transaction | Additional limits |
|---|---|---|---|---|
Alatau City Bank | No fee | 2 500 000 ₸ | 6 000 000 ₸ | — |
Freedom Bank | No fee | 450 000 ₸ | 450 000 ₸ | 10 transactions per day, 50 per month |
QazPost | No fee | 450 000 ₸ | 450 000 ₸ | — |
Mastercard | 2% for deposits and withdrawals | 450 000 ₸ | 450 000 ₸ | — |
Amounts in the table are limits per transaction set by the channel itself. Channels do not have daily or monthly amount limits; the only additional restriction is the number of operations at Freedom Bank.
On top of these values, there is a monthly limit for your verification level. At the basic level, it is this limit that will restrict you—not the channel: Alatau City Bank’s high limit is only revealed after you upgrade your status.
Which channel to choose
Provided your verification level allows it, the difference between channels comes down to three things: the transaction amount, its frequency, and whether there is a fee.
If you’re withdrawing a large amount—choose Alatau City Bank. The withdrawal limit is 6 000 000 ₸ per transaction, which is more than 13 times higher than for the other channels. Where you would need 14 separate operations via another channel, one operation here is enough.
If you top up often with small amounts—choose QazPost or Alatau City Bank. Both have no fees and no limits on the number of operations. Freedom Bank also has no fee, but there is a cap of 10 transactions per day and 50 per month—if you use it actively, you may hit that limit.
If you need US dollars—only Alatau City Bank. The only channel that supports top-ups in USD.
A Mastercard card is convenient because it doesn’t require an account with the partner bank, but it’s the only channel with a fee—2% both for deposits and withdrawals. On an amount of 450 000 ₸, that’s 9 000 ₸, which wouldn’t apply in any of the other three channels. If you have access to a bank channel, it’s better to use it.
Step-by-step: top up via Freedom Bank
Let’s break down the process using one channel. For the other channels, it differs only at the fourth step.
Open the Binance app and log in to your account.
In the main menu, tap “Deposit”.
Select deposit in KZT.
Choose the channel—“Online bank (Freedom Bank)”—and tap “Continue”. On this screen, each channel’s terms are shown next to it: for Freedom Bank it says “Fee 0” and “Instant”.
Enter the amount and confirm the transaction. The available amount is shown under the input field—check it before continuing.
Complete confirmation on the bank side: you will be taken to the Freedom Bank interface and confirm the transfer there.
Pay attention: the 450 000 ₸ limit applies to a single transaction. If you need to deposit more, split the amount into multiple operations—taking into account Freedom Bank’s limit of 10 transactions per day and your overall monthly limit for your verification level.
How to withdraw tenge
Withdrawals don’t start from the same screen as deposits. Here the path is different—via the “Assets” section.
In the bottom menu, go to the “Assets” section.
On the “Spot” tab, find KZT in the list and tap it.
On the KZT balance screen, tap “Withdraw”.
Choose the channel—in our example, “Online bank (Freedom Bank)”—and tap “Continue”.
Enter the amount and tap “Preview order”.
Check the details in the “Order confirmation” window: withdrawal amount, fee, final amount to receive, and the account IBAN. Tap “Confirm”.
Done. You will see the message “Withdrawal request has been submitted”—you can check the order status by tapping “Details” or return to the assets section.
Top up in US dollars
In addition to tenge, you can top up in USD—this channel works only via Alatau City Bank.
It’s useful if you don’t want to convert tenge into dollars and prefer to deposit funds directly in the account currency.
The process is the same: “Deposit” → select USD → Alatau City Bank → amount → confirmation.
How safe this is
Direct bank integrations work differently from transactions between users.
There is no counterparty. Funds move between your own bank account and your Binance account. You’re not transferring money to another user and you don’t depend on whether they will complete their part of the deal.
Partners are regulated financial organizations in Kazakhstan. Alatau City Bank, Freedom Bank, and QazPost operate under the supervision of the Kazakhstan regulator.
Terms are shown before confirmation. The fee, limit, and final amount to receive are displayed on the preview screen—before the transaction is launched, not after.
Frequently asked questions
Why can’t I deposit an amount that fits within the channel limit?
Most likely, you’ve hit your verification level’s monthly limit rather than the channel’s limit. With basic verification, it’s $1 000 equivalent per month across all channels combined. Increase your status in the verification center: Verification Center.
How long does it take to increase the verification level?
You need to complete a short survey—a test on crypto fundamentals and a questionnaire about investment experience. If you pass successfully, your status is updated within a couple of minutes.
Which channel is the most cost-effective?
Any of the three without fees—Alatau City Bank, Freedom Bank, or QazPost. The difference between them is only in limits and restrictions on the number of operations, not in cost.
Why does the Mastercard card have a fee, but banks don’t?
Card transactions are processed through a payment system, and its fee is 2% for both deposits and withdrawals. Direct bank channels do not involve this step.
What should I do if the amount is greater than the transaction limit?
Channel limits are set per transaction; the channels themselves do not have daily or monthly amount limits. Split the transfer into several operations, or use Alatau City Bank with a higher limit—within the monthly limit of your verification level.
Can I deposit funds in dollars?
Yes, USD deposits are available via Alatau City Bank.
How long does it take to credit?
Alatau City Bank, Freedom Bank, and QazPost are marked as instant in the app. When topping up via Freedom Bank, after confirmation on the bank side, processing on the Binance side takes no more than 30 seconds, after which the funds appear in your spot account.
Do I need to confirm the transaction with a code?
When topping up via an online bank—yes: the bank will request a code via SMS sent to the number linked to your account. This confirmation is handled by the bank, not Binance.
Summary
Four channels cover different needs: Alatau City Bank—for large amounts and dollars; QazPost—for regular operations without limits on the number of transactions; Freedom Bank—for everyday amounts; Mastercard—when you don’t have an account with the partner bank.
Three out of four work without fees, and the terms of each transaction are visible before you confirm. If you hit a ceiling, start with your verification level rather than choosing a different bank.
Additional materials
Tenge on Binance Kazakhstan: deposits, withdrawals, and limits | GM Talks
Binance Kazakhstan launches P2P trading under a licensed model