@Hertzflow_xyz team, hello.
I’m an ordinary user who has been on the testnet for four weeks. Not a KOL, not a professional trader—I’m just a Chinese-speaking player who’s interested in DeFi.
Within these four weeks, I experienced Vault deposits, Pool joining, market creation, and the leaderboard—and also went through the data reset on July 29th.
Today, I want to organize the product feedback I’ve accumulated over these four weeks into a letter and tell you directly.
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Good job—first, let me say:
1. The product logic is clear.
Vault, Pool, trading, and market creation—these four modules each have their own roles. The learning cost for new users isn’t high. In my first week, I figured out how they relate to each other, which isn’t common for DeFi products.
2. Chinese support needs to be taken seriously.
Not that kind of machine-translated Chinese page—there are actually real people maintaining the Chinese version. The terminology translations are basically accurate and won’t make Chinese-speaking users feel brushed off.
3. The testnet experience is smooth.
Besides occasional lag in early confirmation prompts, overall the user experience is better than many products already live on the mainnet. After the reset, it’s even smoother.
4. Information disclosure needs to be more granular.
Indicating Vault’s source of yield, showing Pool position distribution, and explaining the parameters for market creation—these details show that the team is taking user education seriously.
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What I hope to improve—straight to the point:
1. Risk warnings need to be made more upfront.
As Vault’s counterparty liquidity, there is a possibility of losses. This information is currently hidden in the collapsed explanation. I suggest putting it on the main interface of the deposit confirmation page, written in plain, straightforward language: “Your funds may decrease because the trader profits.”
It’s not about scaring people—it’s about respecting users’ right to know.
2. Curator’s filtering mechanism needs to be more transparent.
Pool’s core is trust in the Curator. But currently, the Curator’s historical performance, maximum drawdown, and strategy adjustment records aren’t complete enough.
Suggestion: Give each Curator a public “report card” page, at least including cumulative return rate, maximum drawdown, management scale, and operating duration.
3. The Chinese community needs more localized operations.
Having a Chinese page is a first step, but it’s not enough. Chinese-speaking users need: Chinese customer support responses, Chinese tutorial content, and Chinese community activities.
The Chinese name collection is a good start. But if there isn’t ongoing Chinese content and interaction afterward, the momentum will fade quickly.
4. Before going live on the mainnet, please publish the audit report.
This is the bottom line. No matter how good the testnet experience is, without an audit report I won’t put real money on the mainnet. I believe many cautious users think the same way.
5. After the data reset, give users a confirmation.
At the time of the July 29 reset, many users’ first reaction was, “My records are gone.” If, after the reset, you could send each user a message: “Your previous participation has been recorded. Thank you for your contribution”—even just that one sentence—would greatly reduce anxiety.
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One last thing to say that isn’t really feedback:
After four weeks, my impression of Hertzflow is: this is a team that takes product seriously—not a project that only posts announcements and paints pie.
The product logic is right, the execution quality is high, and community engagement isn’t low.
Next, we’ll see whether the mainnet can carry forward the testnet experience—and whether the system can handle the pressure after real money comes in.
Wishing you success.
An ordinary Chinese-language testnet user
