The funding safety warning regarding the Matcha Exchange (MEXC) has been echoed by various sources, and this is not without reason.

The Matcha Exchange (MEXC) has been clearing users from mainland China since 2021 in response to regulatory policies, limiting account functionalities.

According to information, the main risks and core facts about the Matcha Exchange are as follows:

· Nature of the risk: User accounts are subject to fund freezes without clear reasons, affecting withdrawals and trading; there is also a risk of user funds being cleared due to non-compliance.

· Regulatory status: It has been listed by the Hong Kong Securities and Futures Commission as a "suspicious virtual asset trading platform" and is promoting services to Hong Kong investors without a license.

· User response: If withdrawals are no longer possible, all evidence should be preserved immediately, and rights should be defended through official or regulatory channels; if the account is still operational, the primary suggestion is to transfer assets to a personal wallet immediately.

Why issue such a warning?

Based on recent information, the risks mainly focus on two points:

1. Compliance risk: The Hong Kong Securities and Futures Commission has clearly listed the Matcha Exchange as suspicious and warned investors not to buy and sell virtual assets on unregulated platforms. This means that its operations face regulatory challenges and may be forced to adjust their business at any time, affecting the security of user assets.

2. Operational and trust crisis: Since 2025, a large number of users have reported their account assets being frozen without clear explanations after upgrading the platform version. This "without reason, without explanation" situation severely damages users' trust in the platform.

What should you do if you still have assets on the Matcha Exchange?

Primary principle: Act immediately to transfer assets to a safer location.

· Situation 1: Account functionalities are currently normal

Please take immediate action to withdraw all assets to a hardware wallet or trusted software wallet where you hold the private key. "Non-custodial" is the ultimate bottom line for asset security.

· Situation 2: Withdrawal difficulties or account freezes have occurred

1. Preserve evidence: Take screenshots of all transaction records, asset balances, communications with customer service, etc.

2. Official complaint: Contact customer service through official channels, but be wary of "agent processing" scams from unofficial channels.

3. Seek external help: If the platform cannot resolve the issue, consider filing a complaint with relevant industry self-regulatory organizations or regulatory authorities.