This is a general announcement, and the products and services mentioned here may not be applicable to your region.
Dear users:
Recently, the global cryptocurrency market has experienced extreme volatility, and users, institutions, and the entire industry are facing unprecedented shocks. The aftershocks of the macro economy are like an earthquake for our emerging industry, affecting not only price fluctuations but also the confidence of every practitioner.
Binance has also faced severe tests. In addition to compensating users affected by Binance's losses, it must confront various doubts from both inside and outside the industry, directly facing the slander from competitors, and even dealing with public opinion caused by internal work mistakes after the incident. For the past 8 years, we have been moving forward together with everyone through ups and downs, always focusing on our users. The pain of our users is the pain of Binance; Binance always stands with every user. As long as the industry exists, Binance exists.
We deeply understand that without the support of users, there is no Binance. To help users and the industry get through this difficult time together, Binance officially launched the 'Together Plan'.
1. $300 million user seed plan
To thank users for their long-term support and trust, Binance's '$300 million user seed plan' will distribute a total value of $300 million in USDC to some affected users. The amount will be assessed based on multiple factors such as user losses and ratios, with a range from 4 USDC to 6,000 USDC randomly. Beneficiary users of this plan must meet all of the following criteria:
Trading time: October 10, 2025, 08:00 to October 12, 2025, 07:59 (UTC+8)
User type: Users who have experienced forced liquidation in contracts or leveraged positions (users who have already received compensation will no longer qualify for this plan).
Loss amount: ≥ equivalent to $50
Loss ratio: ≥ 30% (Total forced liquidation loss of the account / Net assets of the account at the snapshot time)
Net asset reference: Based on the asset snapshot at 07:59 on October 10, 2025 (UTC+8)
This may not improve users' lives, but these are seeds of hope. All USDC will be distributed to users' spot accounts within 24-96 hours after the announcement is made, so please check related notifications in a timely manner. Currently, due to the heavy workload of distribution, there may be delays or individual issues during the process, we kindly ask for your understanding and tolerance.
2. $100 million institutional support plan
For ecological and institutional users severely impacted in this market, Binance will establish a $100 million special low-interest borrowing program to help severely impacted institutional users restart and continuously inject recovery momentum into ecological participants to alleviate liquidity pressure and maintain the stable operation of ecological partners. Eligible VIP and institutional users can submit applications through their dedicated account managers, and we will open a green channel for quick response, keeping your application strictly confidential.
When the industry goes through its darkest moments, we understand that any decision may face different voices. Binance ultimately chooses to invest these resources into the places that need protection the most: Binance's users. This stems from our belief in the long-term development of the industry and our adherence to the value of 'user-centric'.
The darkest times will eventually pass, and confidence is being rebuilt. Binance will work hand in hand with users to overcome difficulties, safeguarding trust through practical actions and pushing the industry back on track. Finally, we would like to remind the broader community and users once again that the cryptocurrency market is highly volatile, and investment risks objectively exist. Please invest rationally, control positions reasonably, and manage risks well.
Thank you for your understanding and support all along!
Binance Team
October 14, 2025