This is a general announcement, and the products and services mentioned here may not be applicable in your region.
Dear users:
Recent market volatility and related issues on the platform have affected some users, and we sincerely apologize for this. Regarding the price decoupling of USDE, BNSOL, and WBETH, we sincerely make this explanation to the community.
Binance has completed a comprehensive review of this incident and will compensate all affected contract, leverage, and borrowing users within 72 hours. Compensation will be automatically credited to the relevant user accounts.
Compensation Plan
All affected contract, leverage, and borrowing users who hold USDE, BNSOL, and WBETH as collateral and are impacted by the decoupling between 05:36 and 06:16 (UTC+8) on October 11, 2025, will receive compensation for the difference and liquidation fees. The specific amount will be calculated based on the difference between the market price at 08:00 (UTC+8) on October 11, 2025, and the liquidation price.
If your situation is not covered above, you can directly contact Binance customer service for manual assistance, obtain a form link to submit your application, and we will handle it on a case-by-case basis.
Risk Control and Optimization Measures
We are always committed to providing users with a safe and stable trading experience and continuously optimizing the platform's risk management mechanisms to better serve users.
To prevent similar situations from occurring again, Binance will further strengthen risk control and adjust relevant parameters as follows:
Add redemption price to the price index weights of BNSOL, WBETH, and USDE;
Introduce a minimum price limit for the USDE index to enhance price stability;
Increase the frequency of risk control parameter reviews to ensure dynamic adjustments based on market conditions.
We also remind users that the cryptocurrency market is highly volatile, and all transactions carry risks. Please remain cautious during trading, reasonably control your positions and risks, and trade rationally.
If you have any questions, please feel free to contact the Binance customer service team.
Thank you for your ongoing understanding and support!
Binance Team
October 12, 2025
Note: This announcement was updated on October 12, 2025, to clarify that all affected users will receive compensation for the difference and liquidation fees.
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Binance reserves the right to modify, change or cancel this announcement at any time and for any reason at its sole discretion without prior notice.
Disclaimer: The above compensation plan is provided to eligible users based on Binance's independent judgment and in good faith. Binance does not acknowledge any fault or liability. This press release does not waive any rights of Binance, nor compel Binance to provide compensation or indemnification in similar or future situations, or for any other claims, issues or matters arising from or related to the above events. Compensation or any content in this press release does not constitute financial advice or any form of guarantee. The determination of eligible users and compensation amounts will be made and calculated by Binance in accordance with the above provisions. Any claims exceeding the compensation range provided by this process should be submitted separately to Binance and assessed on a case-by-case basis, and Binance reserves all rights in this regard. This press release does not modify or replace Binance's terms of use. The prices of digital assets are subject to high market risks and price fluctuations. The value of your investments may decline or rise, and you may not be able to recover your investment amount. You are fully responsible for your investment decisions, and Binance is not liable for any losses you may incur. Past performance is not a reliable indicator of future performance. You should only invest in products that you are familiar with and understand the risks involved. Before making any investments, you should carefully consider your investment experience, financial situation, investment objectives, and risk tolerance, and consult an independent financial advisor. To learn more about how to protect your information, please visit our 'Responsible Trading' page. For more information, please refer to Binance's terms of use and risk warnings.