Nick Percoco (@c7five) October 15, 2024
Kraken requires the customer to get on a video call for a verification process if there is a request to regain access to the accounts. The hacker was caught in the same process appearing in front of the camera wearing a way too obvious rubber mask hardly resembling the real customer.
Before the video call, the hacker showed signs of potential fraudulent attempts as well like failing to correctly name the assets that the account owned. Therefore the agent moved towards a video call to verify the identity. There were additional questions in the video call from the agent’s side, and the hacker failed to answer miserably.