It is one of the most frequently asked questions in the community: "Why can't I move my money?". Seeing the balance in your account but not being able to use it can be frustrating, but 99% of the time it is a protective measure or a setting that you activated yourself.
Here I explain how to release your assets according to each case:
1. The "Filter" of Open Orders 📉
If you try to sell or withdraw and the system says you have no balance, check your Open Orders. If you have a "Limit" sell order placed days ago that has not been executed, your cryptos are reserved there.