How to Provide Device Information
If you are asked to provide device information, please provide a screenshot with the details of the commonly-used device you used to login to your Binance account. The screenshot should contain the following information:
- Device operating system version
- Device brand
- Device model
- Browser name/version
How to find device information on my computer?
For example, if Apple MacBook is your most commonly-used device, click on the Apple icon on the top left corner of your screen and click [About this Mac]. You will see the information needed in a pop-up window.
(Example: Apple MacBook)
If you’re using a Windows computer, right click on the desktop and go to [Display settings] - [About].
(Example: Windows computer)
How to find browser information on my computer?
For example, if Google Chrome is your most commonly-used browser, open your Google Chrome and click [...] - [Settings] on the top right corner. Then click [About Chrome] to find the browser information.
(Example: Google Chrome)
How to find device information on mobile phone?
If you are using mobile devices, you may find the device information in [Settings] - [About].
How to find browser information on my mobile?
For example, if Google Chrome is your most commonly-used mobile browser, tap on the [...] on the bottom right. Then tap [Settings] and scroll down to [Google Chrome]. You will see the browser information.