WorkBuddy changed the pricing without telling users. Now it’s paying back the difference. At least someone admitted the mistake.
Tencent’s AI Agent platform WorkBuddy has apologized over its DeepSeek-V4.1 Flash discount adjustment and announced automatic refunds.
Key details:
Original promotion: 50% off points consumption.
Discount officially ended on November 5, but users weren't notified in time.
Eligible period: November 5 (14:00) to November 8 (23:59).
Refund: 50% of points consumed during that period.
No application needed. Refunds expected within 7 business days.
Market angle: Transparent pricing matters for AI platforms competing on usage costs. A billing mistake can damage user trust, but automatic compensation is a positive step.
Surprise! Your AI subscription just gave you a cashback campaign.
Would you trust an AI platform more if it automatically refunded pricing mistakes like this?
Tencent’s AI Agent platform WorkBuddy has apologized over its DeepSeek-V4.1 Flash discount adjustment and announced automatic refunds.
Key details:
Original promotion: 50% off points consumption.
Discount officially ended on November 5, but users weren't notified in time.
Eligible period: November 5 (14:00) to November 8 (23:59).
Refund: 50% of points consumed during that period.
No application needed. Refunds expected within 7 business days.
Market angle: Transparent pricing matters for AI platforms competing on usage costs. A billing mistake can damage user trust, but automatic compensation is a positive step.
Surprise! Your AI subscription just gave you a cashback campaign.
Would you trust an AI platform more if it automatically refunded pricing mistakes like this?
