Imposter scams typically involve a fraudster posing as an organization’s employees, law enforcement officers, or lawyers. For example, scammers will create fake Telegram accounts with usernames like "Binance Customer Service", "Binance staff XXX," or "Binance Promo", complete with the Binance logo as their profile picture.
Please note that Binance will never — under any circumstances — proactively contact users via unofficial channels to offer investment advice, entry into a free giveaway, a “backdoor” to unlock your Binance account, or ask you to send coins directly to any address for any reason.
How to protect yourself from Binance Support imposters on Telegram?
- Binance Support would never proactively reach out to your on unofficial channels (phone, social media such as Telegram, Twitter, etc.). When someone claims to be a “Binance employee”, don’t instantly trust them and never share your personal information or account credentials with anyone.
- Pay attention to the Telegram username or email address associated with their account. You can use Binance Verify to verify the authenticity of a Telegram ID. However, you should still exercise caution if the Telegram ID appears as “Verified”.
- If you suspect someone is impersonating Binance, please get in touch with our support team by following the steps outlined in How to Report Scams on Binance Support.
For more tips on identifying Binance imposters, please visit: