Key takeaways
Account takeover attempts can result in loss of private data, monetary damages, and risk of identity theft.
This article lists several ways individuals and organizations can defend themselves against such attacks. Find out what to do if your account is compromised.
Account takeover attempts can harm finances and damage the reputation of businesses and individuals, which are just two of the many negative consequences that befall victims of account takeovers.
Think your crypto account has been compromised? Below we've listed several steps you can take to minimize the damage caused by an account takeover.
If you think your account is compromisedโฆ
โฆ Modify your password
Think your account has been compromised? Change your password immediately to a strong combination of numbers, letters, and special characters that you don't use for any other account. This measure will help protect your account and reduce the risk of unauthorized access.
Consider enabling two-factor authentication (2FA) to add a level of security. Refer to the Binance 2FA FAQ to learn more about the different 2FA methods you can use.
Change your password on Binance
Log in to your account and navigate to the Security section.
Select [Login Password] - [Manage] to change your password.
Having trouble logging into your Binance account?
You can reset your password from our self-service page.
Manage devices allowed to access your account
Log in to your account and navigate to the Security section.
Go to [Devices & Activities] - [Device Management] to delete unused devices.
โฆ view your account activities
Check your account activity log or transaction history for unexplained access or unusual activity. Carefully document any actions or changes that are not your fault to better understand the extent of your account breach and to provide information in the event of an investigation.
View your Binance account activities
Log in to your account and navigate to the Security section.
Find the date and time of your last connection as well as your account activity history under [Account Activity].
If your account has been compromisedโฆ
โฆ notify your service provider
If you are unable to access your compromised account or notice suspicious activity, notify your service provider as soon as possible that your account has been breached. Share any related information you have, such as when you first observed unauthorized activity or abnormal actions. Do your best to provide as much relevant information as possible for the investigation, for example questionable emails, connection attempts, transaction histories, etc.
Contact Binance Customer Support
If you detect suspicious activity on your Binance account, contact the customer service team to ask them to investigate.
โฆconsider freezing or suspending your account
If your credit card is associated with the compromised account, consider blocking your card to avoid incurring more financial losses in the future. You can also deactivate your account to protect your personal information and assets.
โฆmonitor your accounts and update your security settings
Closely monitor your financial and online accounts for suspicious activity, especially if you have a habit of reusing passwords. Set up alerts or notifications that will notify you of changes or problematic transactions and help you quickly spot a possible security breach to protect your data.
Check out our list of best practices to avoid attacks on your other accounts.
Protect your account from further attacks
Improve your account security
To strengthen the security of your account, consider changing your password every 60-90 days and creating a new, complex password each time, specific to each of your accounts. Enable two-factor authentication to add additional protection against unauthorized access.
Learn how to defend against these types of attacks by reading our Stay Safe: Best Practices for Preventing Account Takeover Attempts blog post.
Stay alert for warning signs
To prevent your account from being hacked:
Be wary of questionable emails and don't give out any sensitive information.
Check the authenticity of links and organizations before clicking or downloading attachments.
Beware of phishing attempts and don't open any attachments that seem strange to you.
If you need to download or open an attachment without knowing if the email received is legitimate, search the sender's website or official customer service channels to learn more.
Keep your antivirus software and programs up to date and use spam filters to minimize risks.
Learn the warning signs of an account takeover and how to spot such attacks by reading our previous Stay Safe: Spotting Account Takeover Attempts blog post.
Place greater importance on account protection without delay
Take a proactive approach today to strengthen your online security and avoid possible losses and worries in the future. By taking the trouble to implement robust security measures such as strong passwords, two-factor authentication and being vigilant against phishing attempts, you will significantly reduce the risk of unauthorized access. allowed.
For more information
Stay Safe: What is an Account Takeover?
Stay Safe: Best Practices for Preventing Account Takeover Attempts
Stay Safe: Spot Account Takeover Attempts
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Disclaimer and Risk Warning: This content is presented to you โas isโ for general information and educational purposes only, without representation or warranty of any kind. It should not be construed as financial advice, nor as a recommendation to purchase a specific product or service. Prices of digital assets can be volatile. The value of your investment may go down as well as up and you may not get back the amount you invested. You are solely responsible for your investment decisions and Binance is not responsible for any losses you may incur. This is not financial advice. Please see our Terms of Use and Risk Disclaimer for more information.