Title: Unauthorized Binance Account Access – Seeking Advice and Help
Hello everyone,
I am seeking advice regarding an unauthorized transaction on my Binance account.
Someone accessed my account without my knowledge, converted my BTC into TRX, and withdrew the funds. I did not initiate or approve these actions.
What I know:
• I did not log in from the reported device.
• I did not convert my BTC to TRX.
• I did not request or approve the withdrawal.
• I did not knowingly authorize the transaction.
I immediately contacted Binance Support. Their investigation states that the account was accessed using a third-party login method and that the required verifications (Email and Google Authenticator) were completed. However, I strongly dispute that I personally completed those authorizations.
Binance has informed me that they cannot freeze or recover the funds directly and advised me to report the matter to law enforcement. They stated they will cooperate with an official investigation if contacted by the relevant authorities.
Case ID: 166253292
I am not asking anyone for money. I am only seeking advice from anyone who has experienced something similar or has knowledge of the recovery process.
If you have any legitimate suggestions on what I should do next, I would sincerely appreciate your guidance.
Thank you.
@BinanceOracle @Binance Customer Support @CZ @Binance Academy @Binance Margin Please help review my case or guide me to the appropriate team. Any advice or assistance would be greatly appreciated.
#Binance #CyberSecurity #CryptoCommunity #help #SupportCZ