1. How does Binance Card work?
Binance Card enables real-time cryptocurrency to fiat currency conversion, enabling you to spend your crypto assets with merchants globally. Binance will aggregate the value of your Pay Wallet based on the market prices of your fiat crypto currencies. This aggregated balance will be displayed in the card currency (e.g., Euros). When you use your Card, this Pay Wallet Balance will be your available balance to spend.
2. In which order does the Binance Card use my cryptocurrency in the Pay Wallet?
The Binance Card uses an aggregate value of all your fiat currencies and cryptocurrencies (assets) in your Pay Wallet to make purchases based on the cryptocurrency order you set in the Card Dashboard.
The default order of assets in your Card Dashboard is as follows: BNB, BUSD, BTC, SXP, ETH, EUR, ADA, DOT, FIL, XVS, VAI. Our system will follow this order when you make a purchase with your Binance Card.
If there is enough BNB balance in your Pay Wallet, the purchase will be made solely by converting BNB into EUR; if not, our system will automatically check whether your BNB and BUSD balances can cover the purchase and so on.
The 11 assets are shown in your Pay Wallet by default. You may choose to hide small balances by checking the [Hide small balances] box above the list of assets.
If you wish to adjust the sequence of spending currencies, you can drag and move the cryptocurrency names to reorder. Please note that this function only works when the [Hide small balances] box is unchecked.
3. Will my payment be declined if the balance of my prioritized cryptocurrency is insufficient?
As long as the aggregated balance in your Pay Wallet equals or is greater than the amount the merchant is attempting to charge, the transaction should go through. Binance will automatically use all available cryptocurrencies in the order you selected or based on the balance left in the Pay Wallet to complete the transaction.
4. Where can I use my Binance Card?
You can use your Binance Card anywhere in the world that accepts the network associated with your Card. Since Binance works with numerous networks globally, please check your Cardholder Agreement for details on the networks the card in your region supports (e.g., Visa).
5. How do I withdraw cash from my Binance Card?
The Binance Card generally allows you to withdraw cash from an ATM within the ATM limit as long as you are in a region that supports cash withdrawals. Please visit your nearest ATM and follow the instructions on the screen to withdraw cash. You will need your PIN to use the Binance Card in an ATM. For how to view your PIN, please refer to How to check your Binance Card details.
6. When will funds be returned to my Pay Wallet in case a transaction is declined?
If a transaction is declined after the funds were deducted from your Pay Wallet, e.g., due to the ATM terminal’s technical issues that are out of Binance’s control. In that case, your funds will be returned in EUR equivalent to your Pay Wallet within 2 hours after the decline.