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Binance New Chat Feature Guide

Published on 2024-10-10 04:15
Updated on 2025-12-08 17:48

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Binance has introduced a new Chat feature, which allows all ongoing and historical communication with the same counterparty to be consolidated in the Chat.

How to access the Chat?

New Order

Select [Chat] whenever a new order is created.

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Order History

Go to [Orders] - [Order History] and select [Chat] next to the nickname of the counterparty on a specific order.

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Express Zone

Go to [Express] and select the [Chat] tab on the bottom bar.

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P2P Zone

Go to [P2P] and select the [Chat] tab on the bottom bar on the advertisement page.

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The chat history will be shown if you go to the Chat via P2P Zone. 

In the chat history, you will see your chats in two categories: “All” and “Unread”.

Counterparties who you have traded with before will be automatically added to this list. 

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You can also search these counterparties via the “Search” function. 

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How to share your contact information? 

The Chat also supports the use of QR code to allow others to find you. 

1. Go to [Profile] - [Share]. A QR code is created and you can share your profile through image or link. 

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2. Once the QR code is received, the counterparty can enter your profile page.

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3. Once you enter the Chat, all messages with the same counterparty will be shown here. 

  • Order Details: Any ongoing order you have with the counterparty will be shown in the top bar. If the order you selected to enter the Chat is not the ongoing order, no banner will appear.
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What is the “Search” function? 

Use the “Search” function to find messages related to the selected order number or synchronize messages from historical orders into this new Chat. “Order Search” is available in the Chat. 

1. Tap [...] at the top right of the page, tap [Search].

2. All related orders will be listed.

3. Select the order you want to check.

4. You will be redirected to the first message of this order.

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How to share an ad in the Chat?

1. Tap [Ads], choose an ad, either from [My Ads] or [Their Ads] tab. 

2. Select [Send Ad] to send it to the counterparty.

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How to see my or counterpart's ads?

  • To see counterparty’s ads, tap [Their Ads].
  • To see my ads, tap [My Ads].

Please note: If you or your counterparty has no ads available, the tab will not show.

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