Binance Australia Privacy Notice

Last updated: March 8, 2023

InvestbyBit Pty Ltd (ABN 98‍ 621 652 579), operating under the business name “Binance Australia”, and its associated entities and any related bodies corporate (hereinafter referred to as 'us' 'we' or 'our'), are committed to respecting and protecting your privacy.

Our Privacy Policy sets out how we collect, use, store and disclose your personal information. We are bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us.

We may change our Privacy Policy from time to time by publishing changes to it on our website without prior notice. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.

1. What Personal Information do we collect and for what purpose?

Personal information means information which identifies you personally, or by which your identity can reasonably be ascertained, the information we may collect is listed in the table below. We may collect personal information about you in order to facilitate your use of (the “Site”) and to provide you with our services.

You are not obliged to, or may choose not to, provide personal information to us, however, please note that this may result in us limiting your access to the Site, limiting the provision of our services to you or being unable to provide our services to you.

What personal information does Binance Australia collect and process?

Why does Binance Australia process my personal information?

- email address;

- name;

- gender;

- date of birth;

- home address;

- phone number;

- nationality;

- device ID;

- a video recording of you;

- transaction information

- Transaction services. We use your personal information to process your orders, and to communicate with you about orders and services;

- Communicate with you. We use your personal information to communicate with you in relation to the services provided to you by Binance Australia (the “Binance Australia Services”);

- We collect and process identity information and Sensitive Personal Information (as detailed in this section 1) to comply with our Know Your Customer (“KYC”) obligations under applicable laws and regulations, and anti-money laundering laws and regulations;

- the Internet protocol (IP) address used to connect your computer to the Internet;

- login, e-mail address, password and location of your device or computer;

- Binance Australia Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, and your settings preferences);

- version and time zone settings;

- Provide, troubleshoot, and improve Binance Australia Services. We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of Binance Australia Services.

- transaction information and history;

- Information from other sources: we may receive information about you from other sources such as credit history information from credit bureaus;

- Information about your behavior: we may process information about you on your behavior and your activity for marketing and advertising purposes.

Fraud prevention and credit risks. We process personal information to prevent and detect fraud and abuse in order to protect the security of our users, Binance Australia Services and others. We may also use scoring methods to assess and manage credit risks.

- Improve our services. We process personal information to improve our services for you to have a better user experience;

- Recommendations and personalisation. We use your personal information to recommend features and services that might be of interest to you, identify your preferences, and personalise your experience with Binance Australia Services;

2. Can Children Use Binance Australia Services?

Binance Australia does not allow anyone under the age of 18 to use Binance Australia Services.

3. What About Cookies and Other Identifiers?

We use cookies and similar tools to enhance your user experience, provide our services, and understand how customers use our services so we can make improvements.

Depending on applicable laws in the region you are located in, the cookie banner on your browser will tell you how to accept or refuse cookies.

4. Does Binance Australia Share My Personal Information?

Information about our users is an important part of our business and we are not in the business of selling our users' personal information to others. Binance Australia shares users' personal information only as described below and with the subsidiaries or affiliates of Binance Australia that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Notice.

Third party service providers: We employ other companies and individuals to perform functions on our behalf. Examples include analysing data, providing marketing assistance, processing payments, transmitting content, and assessing and managing credit risk. These third-party service providers only have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with our contractual agreements and only as permitted by applicable privacy laws.

Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the user consents otherwise). Also, in the unlikely event that Binance Australia or substantially all of its assets are acquired, user information will be one of the transferred assets.

Protection of Binance Australia and others: We release account and other personal information when we believe release is appropriate to comply with the law or with our regulatory obligations; enforce or apply our Terms of Use and other agreements; or protect the rights, property or safety of Binance Australia, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

We may share users' personal information with the Australian Securities & Investments Commission; AUSTRAC; any financial dispute resolution scheme to which the company subscribes. This includes other law enforcement bodies; regulatory agencies; courts; arbitration bodies; and dispute resolution schemes. This may be both in Australia and internationally, as may be required by law.

If you request in writing, we may share your personal information with your nominated advisers. Except where disclosure of your personal information is required by law or requested by you, we will generally require any third party which receives, or has access to, personal information to protect it. Also to use it only to carry out the services they are performing for you or for us, unless otherwise required or permitted by law.

We will ensure that any such third party is aware of our obligations under this Privacy Policy.

We will take reasonable steps to ensure that contracts we enter with such third parties binds them to terms no less protective of any personal information disclosed to them than the obligations we undertake to you under this Privacy Policy, or which are imposed on us under applicable privacy laws.

5. International transfers of personal information

Binance Australia may transfer your information internationally. Binance Australia puts in place suitable technical, organisational and contractual safeguards to ensure that such transfer is carried out in compliance with applicable privacy laws and regulations.

6. How Secure is My Information?

We design our systems with your security and privacy in mind. We work to protect the security of your personal information during transmission by using encryption protocols and software.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your personal information. Our security procedures mean that we may ask you to verify your identity to protect you against unauthorised access to your account password. We recommend using a unique password for your Binance Australia account that is not utilized for other online accounts and to sign out when you finish using a shared computer.

7. What About Advertising?

In order for us to provide you with the best user experience, we may share your personal information with our marketing partners for the purposes of targeting, modeling, and/or analytics as well as marketing and advertising. You may opt-out of sharing personal information with our marketing partners, unless we have a legitimate interest to do so.

8. What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, and transaction history by reaching out to our support team.

9. Storage and Security

We undertake a number of physical, administrative, personnel and technical measures to protect your personal information and prevent it from misuse, interference and loss, as well as unauthorised access, modification or disclosure. Our data security measures include, but are not limited to: Secure Sockets Layer (SSL) encryption technology, pseudonymisation, internal data access restrictions, and strict physical access controls to buildings & files.

However, we cannot guarantee the secure transmission of data over the Internet nor complete safety of electronic storage. As such, we request that you understand the responsibility to independently take safety precautions to protect your own personal information.

If you suspect that your personal information has been compromised, especially account and/or password information, please lock your account and contact us using the webform available here immediately.

10. Data Retention

We store collected information for as long as it is necessary to perform our contractual obligations to you, including providing our products and services to you. Your information and information about your transactions is stored for the duration of our contractual relationship with you.

If the contract is terminated, by way of account deletion or otherwise, either by you or us, this information will be deleted, unless required by applicable laws and regulations, including anti-money laundering laws. The information may be retained wholly or in part for a longer or shorter period in accordance with applicable laws or for any other justified reason. Retention periods may be altered from time to time based on regulatory or other changes.

11. Amendments

Our policies, content, information, promotions, disclosures, disclaimers and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at the sole and absolute discretion of us. If we change this Privacy Policy, we will take steps to notify all users by a notice on our website and will post the amended Privacy Policy on the Site.

12. Privacy Complaints

If you have any questions about our Privacy Policy, or if you have a complaint about our handling of your personal information, please contact us using the contact information below. We aim to resolve your query as soon as practicable.

If we cannot resolve your complaint to your satisfaction, you may complain to the Office of the Australian Information Commissioner who may investigate your complaint further.

13. Contact Us

To lock your account, make a complaint, or to access or correct your personal information, please contact us by contacting us using the webform available here or via email at