He Yi rejected a user's claim that UID collisions caused asset losses, saying every Binance user's UID is independent and unique. He Yi said the user entered a UID directly when transferring funds from Binance's main site to Binance Thailand and failed to check the details carefully at secondary confirmation. He Yi said Binance's local fiat trading platforms operate independently without a shared account system. He Yi said assistance was provided immediately to freeze the relevant funds, while efforts to contact the recipient and negotiate continue.