Lenovo Confirms Legion Go BIOS Update Bricked Devices
Lenovo has confirmed some Legion Go handhelds were bricked by a faulty BIOS update, and owners are asking whether repairs will be free, in or out of warranty.
Should hardware makers guarantee free repairs for damage caused by their own software updates, regardless of warranty status? Framework has set that precedent for its modular laptops. Lenovo has not yet matched it for the Legion Go, despite an employee forum comment suggesting otherwise. As more devices, from handhelds to smart glasses, depend on firmware pushed remotely, the line between a warranty claim and a manufacturer's basic obligation grows harder to define. Who should bear the cost when an update destroys a device through no fault of the owner?
https://www.bonuz.xyz/en/blog/lenovo-legion-go-bios-update-bricked
Lenovo has confirmed some Legion Go handhelds were bricked by a faulty BIOS update, and owners are asking whether repairs will be free, in or out of warranty.
Should hardware makers guarantee free repairs for damage caused by their own software updates, regardless of warranty status? Framework has set that precedent for its modular laptops. Lenovo has not yet matched it for the Legion Go, despite an employee forum comment suggesting otherwise. As more devices, from handhelds to smart glasses, depend on firmware pushed remotely, the line between a warranty claim and a manufacturer's basic obligation grows harder to define. Who should bear the cost when an update destroys a device through no fault of the owner?
https://www.bonuz.xyz/en/blog/lenovo-legion-go-bios-update-bricked
